Professional Services - from business process analysis to site surveys to system design to post-project support.
Wavetrend delivers and supports its active RFID and tracking and management solutions through the company's direct sales and indirect channel of accredited integration and application partners. The Company's professional services are complemented by an intimate understanding of its customers' diverse business drivers and goals. All of its technical services are designed to support its client base in meeting its desired objectives. Wavetrend's professional services include:
Consultation services to include business process analysis and discovery/needs analysis to specify the business case, ROI opportunities, project scope, design, integration and implementation requirements.
Full system installation and configuration services using professional, certified engineers who install and fully test to ensure that the system functionality meets the specific application requirements for which it was designed. Necessary hardware or product customisations are identified and implemented.
Flexible, comprehensive project planning/management to ensure that Wavetrend's application-specific projects are delivered on time, within budget and to its clients' specifications.
Tailored support packages through dedicated customer support teams, ranging from in-house customer support to on-site support to swift resolution of technical issues.
Wavetrend's professional services are designed with input from stakeholders and its accredited channel partners and are customised to satisfy the specific requirements of its customers in the diverse market sectors and specific applications within those sectors that the Company serves.